VInayak Enterprises Near Chikitsa Hospital Dalhousie Road, 145001
SMARTTALK – THE LEADING PARTNER IN BPO / CORPORATE TRAINING
Smarttalk, is a leading Company in Spoken English an ISO 9001-2008 certified company, which is into the field of quality education for last 15 years in different segments such as information Technology, Computer hardware & networking, Coaching classes for engineering & medical entrance and English language. Smarttalk is running its center nationwide.
As ITes (IT Enabled Services) is a growing industry in today’s competitive world, we believe that we should impart Training to the people in this area and also to provide them with employment in the MNCs / corporate, BPO, Call centre, Retail, marketing, hospitality and other growing business houses as the “Demand” for the trained Human Resource is increasing Day by Day. So we started with Smarttalk, which is specially designed to impart quality training in the field of IT sector, contact centers, customer service, customer relationship management, customer handling skill, personality development, voice & accent (UK, US), SPOKEN ENGLISH & various other technical skills.
What We Do
At our centers, young individuals are trained for CORPORATE sector, BPO Industries, Call Centers Banks, Financial Institutions, Hospitality, Marketing, and Retails etc. to become an excellent communicator and executive of particular industry. Our training program aims at providing quality education In the field of Effective English Speaking, Global English, Voice and Accent, Customer handling skill, selling skill, tele – calling, Soft skills and in the sensitive area of Customer Centric Approach (CCA); like Customer Relationship Management (CRM), Retail management and various other technical skills by using state of the art learning methods. Our program facilitators are highly skilled. The candidate’s qualification for this training programme is minimum 10+2.and the training duration is 1 month to 6 month maximum. When candidate finished his / her training after a written and spoken exam Company issue him / her a certificate of BPO PROFESSIONAL CERTIFIED, CORPORATE PROFESSIONAL CERTIFICATE,SPOKEN ENGLISH CERTIFICATE and after this process the candidates who get A+ certificate(given by smarttalk after exam), Company place him / her in the associated companies according to their caliber. The demand of trained human resource is increasing day by day but in the market there is dearth of trained human resource because 70% population of India are living in villages so there is a gigantic demand of trained human resource in different field of big Corporate / MNCs/IT sectors